State Farm® Insurance Agent Brice Brown

"I would like to thank Brice Brown and Nathalie Serna for their outstanding professional and efficient service! They are both honest, kind and very accommodating! I greatly appreciate their kind attention to detail and making the experience of signing up for insurance very clear and simple as can be. I greatly recommend them!"

"My experience with Brandon Reinhard at this location was horrible, and he needs to be fired. Our homes are our investments and our livelihoods, do not trust him or this branch with something as serious as this. He was unprofessional, unresponsive, unclear, and disrespectful. Brandon Reinhard failed to give me clear instructions on what was needed on my end to obtain my home insurance, causing me to make multiple unnecessary phone calls and giving me the run around. Once I got the inspection completed as asked, it took me months, multiple follow up phone calls and emails to receive any kind of response back from him. I had to do so many follow ups that I had to have my partner take over, once my partner had reached him, Brandon said that my inspection was no longer valid, and that I needed ADDITIONAL information from my mortgage company. This was not asked for in the beginning as well. When my partner became annoyed and asked why he wasn't returning our calls, Brandon then told us that he doesn't need to do anything for us, and that we can find another insurance company. Find another insurance company or agent."

"Noelle, I don’t think you fully realize how much your professionalism and compassionate spirit helped me during one of the most challenging times in my life. I remember facing a medical scare, barely able to walk, yet you uplifted me and supported me until I was able to come in person and catch up on my account. I’ve been coming to that office since middle school and have witnessed all the changes over the years. Through it all, you have remained a constant source of kindness and dedication. You bring so much more than a “just doing my job” attitude—I truly hope everyone recognizes that! If I could give a five-star rating for everything you do, it still wouldn’t compare to the impact you’ve made. Keep striving, keep shining, and keep changing lives. Not all superheroes wear capes, and you are proof of that. Wishing you nothing but the best!"

"thank you John for prompt service."

"Thank you so much to Noelle-Anne for helping with my auto insurance! She literally found me a policy that was HALF the price I was originally paying!!!!! Thank u again for your efficiency and for going above and beyond to help me!!!"

"Brittney Landrau has been such great assistance. She has made being with Statefarm a great experience."

"I had an amazing experience with agent Lexi! She answered my questions in a professional manner and was nice to speak with."

"I have been with State Farm for years. I would like to thank Alexa for being so kind a helping me with my situation."

"I’ve had an outstanding experience with this insurance company. I’ve worked with two amazing ladies, Brittany L. Landrau and Natalie Serna, who both helped me make changes to my home and auto insurance policies. They are incredibly helpful, always on top of things, and reply in a timely manner to ensure everything gets done smoothly. Beyond that, they both have a great attitude and truly make me feel valued as a customer. This is by far the best agency I’ve ever worked with, and I highly recommend them. Truly an incredible team!"

"After almost a decade being a customer, they turn their backs and hide behind industry protocols. They'll treat you as just as another check to cash, not as a person. Save money and so else where."

"Tengo asegurada mi casa con este seguro. Tuve unas dudas con respecto a mis cláusulas y políticas de mi seguro y me atendió el señor Jonathan Pimental, él fue muy amable y aclaró mis dudas."

"Brittany is very patient with a dumb old lady. She knows her stuff"

"The many years I been with Brice Brown @ Statefarm. They made the insurance process a walk in the park. Friendly, knowledgeable and always ready to tackle my questions. Robert and Brittany thank you for your prompt assistance. I highly recommend them to anyone looking for an insurance agency that puts customers first."

"I had an amazing experience with Nathalie Serna! She made the process of getting a new car insurance policy so easy and stress-free. Nathalie took the time to explain all my options and helped me find the best coverage for my needs at a great rate. She was professional, friendly, and truly cared about making sure I was well-informed. Highly recommend her services."

"I have been with Brice Brown-state farm insurance for a few years I'm very happy with the service I'm receiving . Special thanks to Britteny Landrau."

"Spoke with Leah, she was kind and helpful"

"Jon is always so helpful and does a great job with following up with me! I would recommend this office!"

"i always have a great experience with this office. they’re pleasant, friendly and knowledgeable. Noelle Ann is the best and answers all my questions to the best of her ability!"

"I got assitance from Leah and she was very kind!"

"Had questions and concerns regarding my auto insurance as i am a first time car owner but an agent named Leah helped me answered all of my concerns on the phone 👍 great customer service! Ask for Leah if you want a great agent!"

"spoke with Leah, very kind, helped me understand my options and prices."

"State Farm Insurance Agent Mr.Brice Brown and his company team employees are very Professional with Great Friendly Customer Service and provide the best rates and coverage. I will definitely recommend this company to friends and family to experience Quality Service and affordable insurance rates and deals."

"I have been a customer for quite some time and over the past year I am disappointed in the lack of follow through and response from the office. I called and left a vm regarding renters insurance and received no call back and as a result decided to go with another company. I sent an email regarding a policy change and didn’t get a response to confirm the change. It’s very frustrating to have to continue hunt down the assistance you need. The product provided is good but wish more customer service was there."

"Thanks for me being on your team at the time. State farm thank you so very much for your services. Go team keep up the good work. You were there when I needed you at all times with no hesitation. Wonderful team keep don't know what you're doing for the company."

"Noelle has recently started to handle my account with Brice Brown. She has been fantastic and wonderful to work with."