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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Sutherland

November 7, 2024

5  out of  5
rating by Matt Sutherland
"I had an amazing experience with Nathalie Serna! She made the process of getting a new car insurance policy so easy and stress-free. Nathalie took the time to explain all my options and helped me find the best coverage for my needs at a great rate. She was professional, friendly, and truly cared about making sure I was well-informed. Highly recommend her services."
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pam a

November 1, 2024

5  out of  5
rating by pam a
"I have been with Brice Brown-state farm insurance for a few years I'm very happy with the service I'm receiving . Special thanks to Britteny Landrau."
We responded:
"Pam, thank you for your kind words and for being a loyal customer. I'm glad to hear that Brittney has been knowledgeable and helpful in assisting you. We appreciate your continued trust in our agency and are always here to help with any future needs."
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Denise Gutierrez

October 28, 2024

5  out of  5
rating by Denise Gutierrez
"Spoke with Leah, she was kind and helpful"
We responded:
"Denise, Yes she is! Thanks for your 5* review as it is very appreciated when our clients recognize my staff."
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Jasmine Coakley

October 25, 2024

5  out of  5
rating by Jasmine Coakley
"Jon is always so helpful and does a great job with following up with me! I would recommend this office!"
We responded:
"Jasmine, thank you for this awesome review for our office and Jon. We are always available to answer any questions for you. Thanks for your business."
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Jadey B.

October 25, 2024

5  out of  5
rating by Jadey B.
"i always have a great experience with this office. they’re pleasant, friendly and knowledgeable. Noelle Ann is the best and answers all my questions to the best of her ability!"
We responded:
"Thank you Jadey for the great review about our office and Noelle. We are glad to have you as a client and hope to continue the service you deserve for your auto."
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Keeping It cool

October 25, 2024

5  out of  5
rating by Keeping It cool
"I got assitance from Leah and she was very kind!"
We responded:
"Thank you for the feedback, glad to hear that Leah could assist you."
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Samira Satoru

October 25, 2024

5  out of  5
rating by Samira Satoru
"Had questions and concerns regarding my auto insurance as i am a first time car owner but an agent named Leah helped me answered all of my concerns on the phone 👍 great customer service! Ask for Leah if you want a great agent!"
We responded:
"Thank you for the 5 star review Samira, we are glad that you had a great experience with Leah."
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Roxy N

October 18, 2024

5  out of  5
rating by Roxy N
"Hable con Jon hoy, super buena gente me explico todo con detalle. Gracias!"
We responded:
"Gracias Roxy por tu review, nos alegra que Jon te haya podido assitir. "
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Jose Ortiz

October 17, 2024

5  out of  5
rating by Jose Ortiz
"spoke with Leah, very kind, helped me understand my options and prices."
We responded:
"Thank you Jose, we appreciate your 5 star review. "
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Marion Frasier

October 4, 2024

5  out of  5
rating by Marion Frasier
"State Farm Insurance Agent Mr.Brice Brown and his company team employees are very Professional with Great Friendly Customer Service and provide the best rates and coverage. I will definitely recommend this company to friends and family to experience Quality Service and affordable insurance rates and deals."
We responded:
"Marion, thank you for your feedback. We are happy to able to meet your insurance needs, we appreciate your business. Thank you again!"
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Ashli Jones

September 24, 2024

3  out of  5
rating by Ashli Jones
"I have been a customer for quite some time and over the past year I am disappointed in the lack of follow through and response from the office. I called and left a vm regarding renters insurance and received no call back and as a result decided to go with another company. I sent an email regarding a policy change and didn’t get a response to confirm the change. It’s very frustrating to have to continue hunt down the assistance you need. The product provided is good but wish more customer service was there."
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God is Good

September 17, 2024

4  out of  5
rating by God is Good
"Thanks for me being on your team at the time. State farm thank you so very much for your services. Go team keep up the good work. You were there when I needed you at all times with no hesitation. Wonderful team keep don't know what you're doing for the company."
We responded:
"Thank you so much for your feedback, we appreciate your kind words. "
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George Sparacio

September 9, 2024

5  out of  5
rating by George Sparacio
"Noelle has recently started to handle my account with Brice Brown. She has been fantastic and wonderful to work with."
We responded:
"Thank you George, for sharing your experience with Noelle. We appreciate the feedback."
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Mary Hancock

September 4, 2024

1  out of  5
rating by Mary Hancock
"Calling this agency was worst insurance mistake my family ever made. We trusted the State Farm name and reputation and we regret this decision. We will NEVER ever do business with any State Farm office after this experience. This agency should be ashamed for taking advantage of young, inexperienced insurance buyers. They quote one price and then increase rates with no communication. They use your information to create other policies you do not ask for and charge you for them before you know what they did. They are only concerned about getting as much money out of you as they can; no concern for your financial well-being. Please call another insurance company and save yourself money and extreme frustration. I do not want what happened to us to happen to another consumer. BEWARE!!!"
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Sebastián Pérez

August 28, 2024

1  out of  5
rating by Sebastián Pérez
"Overpriced insurance, and they keep spamming my phone and email. I ask them to write the reason they are contacting me, i get no reply. Terrible business."
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L Detotto

August 27, 2024

4  out of  5
rating by L Detotto
"Brittany (Britt) did a good job answering my questions and following up with the info we discussed via email as I requested. I have been with this agency for over 20 years"
We responded:
"Lance, Thank you for your feedback and loyalty. We happy to be able to assist you all these years and that you are pleased with Brittney your service representative."
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brandon orosco

August 16, 2024

5  out of  5
rating by brandon orosco
"I spoke with an associate named, Leah, she was very courteous and very kind, I was confused about how to do what it is I was actually looking to do, but she made sure I knew what steps I'd need to take! Very good service from this office!"
We responded:
"Thank you Brandon, for the 5 star review. We are happy that Leah was able to assist and guide you. Thank you for choosing us as your insurance agency."
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Dorothy Taylor

August 9, 2024

5  out of  5
rating by Dorothy Taylor
"State farm is the number one insurance business I've been with them for over 20 years I will not go anywhere else this is the best insurance company I ever had they deserve more than five stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐"
We responded:
"Thank you, Dorothy for your loyalty over the past 20 years and the great feedback."
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Jonathan Winer

August 7, 2024

5  out of  5
rating by Jonathan Winer
"Nathalie Serna's customer service on my account was excellent, prompt and professional. I highly recommend Nathalie at Brice Brown's State Farm agency!"
We responded:
"Jonathan thank you for the review, we appreciate your feedback. We are delighted to hear you had a great experience with Nathalie."
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Michael Mendez

August 2, 2024

5  out of  5
rating by Michael Mendez
"Brandon from Statefarm was able to save me a nice chunk of change on my auto insurance. I highly recommend this company."
We responded:
"Michael, thank your for the 5 star review. We are delighted to hear you had a great experience with Brandon."
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Tec Reporting

June 28, 2024

5  out of  5
rating by Tec Reporting
"Thanks Brice, Isabel, Brittney, Brandon and the whole team, always there when I need you, for over 10 years now!"
We responded:
"Thank you very much for sticking with us for all these years and we for recognizing our team. We appreciate you!"
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Moteline Jean

June 25, 2024

5  out of  5
rating by Moteline Jean
"NATHALIE"
We responded:
"We agree, Nathalie is a 5 star worker! We are glad you are with us. Thank you."
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Gabe Leitz

June 18, 2024

5  out of  5
rating by Gabe Leitz
"Very responsive to any questions I have. Always friendly and treat you like you're their most important customer! Highly recommended."
We responded:
"We thank you so much for such feedback! We are glad we can help. Thank you. "
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Shirley Giles

June 13, 2024

5  out of  5
rating by Shirley Giles
"Nathalie was so helpful and patient with me . Very sweet and knowledgeable.. I was so busy but asked her to call back and she did and gave me the best rate I ever had!! Thank you Nathalie you’re awesome!!"
We responded:
"We are so happy you had such a great experience! Thank you for your kind words!"
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Orlando

June 12, 2024

5  out of  5
rating by Orlando
"Gracias a Roberto recibí una cotización perfecta de muy económica se las recomiendo la mejor se las recomiendo"
We responded:
"That makes us happy for sure! We appreciate you. Thank you."