State Farm® Insurance Agent Brice Brown

"For several years now, I have had my auto and home insurance at this office and their service is simply wonderful. My agent, Beto Díaz, is super efficient, responsible, and his customer service is exceptional. Always attentive to any need and always thinking about the client's well-being. Very satisfied with the service."

"I was a client of Brice's for well over a decade. I have now left and moved to another company because my auto premium increased again and I found out they had not been giving me the discounts I was entitled. They did not know WHY these discounts had disappeared over the years, only that I overpaid for years. They have never, ever, reached out to me for any reason. As an "agent" who is supposed to be there to assist clients, Brice Brown is useless. Find another agent. (I saved over $700 a year at another reputable, well known national insurance company.)"

"Over the last several years I have had the best experience with Brice Brown - State Farm. I know whenever I call for assistance, the team will help me with what I need. If you need help with a new policy or updated one, I highly suggest asking for Brandon! He is extremely helpful, knowledgeable and trustworthy! He recently helped me update my auto insurance policy and renters insurance and throughout the process was very transparent and thorough. He made a process that typically feels overwhelming and daunting, easy and painless! Highly recommend working with them and will remain a loyal customer for years to come!"

"My family has been working with Brice Brown’s office for more than 20 years. He and the staff have been there for us through a number of situations. We are now introducing our grandkids to Brice so they can realize the valuable service he and his team provide. I recommend Brice Brown and State Farm for your insurance needs, Mike Fitzgibbon."

"The time has come. 2 years ago when I bought my house, I went through Brice. While one of the staff made a major mistake which cost me thousands, I will not name them, because it was a mistake I believe. The real problem was how it was handled by Brice. They provided proof to my mortgage company that I had homeowners insurance. 2 months after we settled and moved in, I got notice from my insurance that I had no policy. It never existed. I now had to pay exorbitant costs since now I hadn’t been covered for months. I also had to wait 30 days to even qualify to get coverage, during hurricane season!! When I finally got a new policy (not with Brice Brown agency of course), it was now thousands over my original coverage, since now it was during hurricane season. Every year now I have to renew in hurricane season. But like I said, it was Brice that was the problem. I asked him to reimburse me the extra money it cost me from his mistake. Not ongoing, but for that one time. That is after all why they have errors and omissions insurance. Not only did he not respond, but when I tried to switch to another state farm agent, because who wants to work with a guy like this, the other agent was in cahoots with him and said he spoke to Brice about this situation and he didn’t want to take his client since Brice said he would make it good. He never did! I even reached out to the insurance agents board to have them look into this. Still waiting! Why am I telling this now? Because I finally got my car insurance out of his office to someone else. It seems his recent reviews are not great lately. If I were you, find another agent. And one that is not connected with him in anyway."

"I generally do not write negative reviews but my experience with this particular office was absolutely terrible . They hold a very important policy for me and their customer service is horrible . They are so unprofessional and rude that I am literally switching over my policy to another State Farm office . Never have I ever had to deal with such unprofessional employees that do not care about their clients . Two stars is my generosity because they do not deserve not even 1. Find another agent this office sucks !!!"